Contact and FAQ

• Can I have a receipt for my payment to attend the meeting?

  Receipts are automatically generated through the online payment process. However, if you have not received a receipt, please contact miho.yang@eacr.org

• How do I get a Certificate of Attendance?

  A Certificate of Attendance will be available for participants to print or download following the completion of a short evaluation survey. This will be emailed to all participants at the end of the conference. If you have any questions about your certificate, please contact christopher.iliffe@eacr.org 

• I can no longer attend. How do I get a refund?

  Refunds are available until the registration deadline. If you are no longer able to attend, please contact christopher.iliffe@eacr.org

• Payments and 'Supplier Forms'

  Please note that it is against our policy to complete administrative forms issued by a third-party organisation in order to set up the EACR as a ‘supplier’ solely for the purposes of payment of registration. If this means that an organisation cannot pay the EACR by bank transfer, payment by credit card is necessary.

• Problems making a payment online

  If you are based in a country where online payment is not possible, please contact christopher.iliffe@eacr.org and we will try to help you.  Please note that for certain countries it may not be possible to make payments, depending on the banking restrictions in place, which are outside of our control.

• What time zone is the event using?

  The virtual conference time zone will be Central European Time (CET). This will always be confirmed on your joining instructions email.

• When will I receive joining instructions?

  Joining instructions to access this online event will not be sent until after the registration deadline. If you have not received instructions on how to join a week before the event, please contact christopher.iliffe@eacr.org

• Will the meeting be recorded?

  Participants will not receive a recording of this EACR virtual conference. Some talks may be made available to all EACR members in the Members' Video Archive and occasionally we will also include videos on the EACRvideos YouTube channel.

Contact

If you have any queries that are not answered on this website or in the Frequently Asked Questions, please contact us using the details below.

Chris Iliffe
Conference Officer
christopher.iliffe@eacr.org