Contact and FAQ

• Can I have an official Letter of Invitation for Visa or funding purposes?

  Yes you can - once you have paid for your registration, you will have the option to download a letter of invitation for the meeting. If you have any trouble downloading your letter, then please contact christopher.iliffe@eacr.org.

• I can no longer attend, how do I get a refund?

  Refunds are available until the registration deadline. If you are no longer able to attend, please contact Chris Iliffe (christopher.iliffe@eacr.org).

• How do I get a certificate of attendance?

  A Certificate of Attendance will be available for participants to print or download following the completion of a short evaluation survey. This will be emailed to all participants at the end of the conference. If you have any questions about your certificate, please contact Chris Iliffe (christopher.iliffe@eacr.org).

• Does registration include meals?

  The registration fee includes lunch on Tuesday 09 May and Wednesday 10 May, as well as the regular coffee breaks in the programme.

  The following event is also included with each registration:

  Tuesday 09 May 2023 – Networking Reception & Welcome Buffet at 17:00.
   

• What special dietary requirements can the venue cater for?

  Vegetarian catering is provided as standard.  For dietary requirements outside of this, please contact christopher.iliffe@eacr.org to enquire about availability.

• Can I have a receipt for my payment to attend the meeting?

  Receipts are automatically generated through the online payment process. However, if you have not received a receipt, please contact Miho Yang (miho.yang@eacr.org).

• Can I register and pay for the conference onsite?

  No, there is no onsite registration; you should register and pay for the conference online by the registration deadline. If you are based in a country where online payment is not possible, please contact Chris Iliffe (christopher.iliffe@eacr.org) and he will try to help you.

• When can I arrive onsite and collect my badge?

  You can arrive onsite and collect your conference materials from 12:00 – 13:00 on Tuesday 09 May 2023. If you are not able to register at this point, then please contact christopher.iliffe@eacr.org with your arrival time.

• What is the emergency evacuation procedure?

  In the auditorium there are three exits to the courtyards and two doors to the streets Passeig de Gràcia and Provença in case of an emergency.  Please listen carefully to instructions given by the security personnel.

• Payments and ‘Supplier Forms’

  Please note that it is against our policy to complete administrative forms issued by a third-party organisation in order to set up the EACR as a ‘supplier’ solely for the purposes of payment of registration. If this means that an organisation cannot pay the EACR by bank transfer, payment by credit card is necessary.

Contact

If you have any queries that are not answered on this webpage, please contact us using the details below.

Chris Iliffe
Conference Officer
Christopher.Iliffe@eacr.org